var u=;
var c=;
var m= ;
var tik = 'open';
timedCount();
function timedCount()
{
if (tik=='open'){
loadOpenTickets();
}else{
if (tik=='closed'){
loadClosedTickets();
}
}

setTimeout(function(){timedCount()},60000);
}



function loadOpenTickets(){
$('#ticketList').load('../scripts/opentickets.php',{u:u,c:c,m:m},function(){});
tik = 'open';
}
function loadClosedTickets(){
$('#ticketList').load('../scripts/closedtickets.php',{u:u,c:c,m:m},function(){});
tik = 'closed';
}
function createTicket(){
$('#ticketDisplay').load('../scripts/createticket.php',{u:u,c:c},function(){});
}
function viewTicket(ticketid){
$('#ticketDisplay').load('../scripts/viewticket.php',{u:u,c:c,ticketid:ticketid},function(){});
}
function sendticket(){
var newmessage = $("[type='textarea'][name='ticketmessage']").val();
newmessage=newmessage.replace(/'/g,"'");
	newmessage=newmessage.replace(/"/g,""");
	newmessage=newmessage.replace(/\\/g,"\");
	newmessage=newmessage.replace(/\//g,"/"); 
	newmessage=newmessage.replace(/</g,"&#60;");
	newmessage=newmessage.replace(/>/g,"&#62;");
	newmessage=newmessage.replace(/\?/g,"&#63;");
	newmessage=newmessage.replace(/\,/g,"&#44;");
	newmessage=newmessage.replace(/\./g,"&#46;");
	newmessage=newmessage.replace(/!/g,"&#33;");
	newmessage=newmessage.replace(/\n/g," ");
var newmessage2 = $('#ticketsubject').val();
newmessage2=newmessage2.replace(/'/g,"&#39;");
	newmessage2=newmessage2.replace(/"/g,"&#34;");
	newmessage2=newmessage2.replace(/\\/g,"&#92;");
	newmessage2=newmessage2.replace(/\//g,"&#47;"); 
	newmessage2=newmessage2.replace(/</g,"&#60;");
	newmessage2=newmessage2.replace(/>/g,"&#62;");
	newmessage2=newmessage2.replace(/\?/g,"&#63;");
	newmessage2=newmessage2.replace(/\,/g,"&#44;");
	newmessage2=newmessage2.replace(/\./g,"&#46;");
	newmessage2=newmessage2.replace(/!/g,"&#33;");
	newmessage2=newmessage2.replace(/\n/g," ");
if (newmessage2!=''){
$.post('../scripts/sendticket.php',{u:u,c:c,newmessage:newmessage,newmessage2:newmessage2,m:m},function(){});
$('#ticketDisplay').html('');
setTimeout(function(){loadOpenTickets();},3000);
}
}
function sendReplyTicket(ticketid,ticketuser){
var newmessage = $("[type='textarea'][name='ticketmessage']").val();
newmessage=newmessage.replace(/'/g,"&#39;");
	newmessage=newmessage.replace(/"/g,"&#34;");
	newmessage=newmessage.replace(/\\/g,"&#92;");
	newmessage=newmessage.replace(/\//g,"&#47;"); 
	newmessage=newmessage.replace(/</g,"&#60;");
	newmessage=newmessage.replace(/>/g,"&#62;");
	newmessage=newmessage.replace(/\?/g,"&#63;");
	newmessage=newmessage.replace(/\,/g,"&#44;");
	newmessage=newmessage.replace(/\./g,"&#46;");
	newmessage=newmessage.replace(/!/g,"&#33;");
	newmessage=newmessage.replace(/\n/g," ");
$.post('../scripts/sendreplyticket.php',{u:u,c:c,newmessage:newmessage,ticketid:ticketid,ticketuser:ticketuser,m:m},function(){});
$('#ticketDisplay').html('');
loadOpenTickets();
}